Shipping

Where we ship

We ship Zentiq orders to over 60 countries worldwide, including the United States, United Kingdom, Canada, Australia, the European Union, and most of Asia.

Rates & free shipping

Standard worldwide shipping is $4.99. Orders over $49 qualify for free standard shipping.

Delivery times

• United States & Canada: 7–14 business days
• United Kingdom & EU: 8–16 business days
• Australia & New Zealand: 10–18 business days
• Rest of world: 10–20 business days

Orders are dispatched within 1–3 business days. You'll receive a tracking number by email once your parcel leaves the warehouse.

Customs & duties

Most orders ship duty-paid. For some destinations, local customs may charge a small import fee on delivery. These are the responsibility of the recipient.

Lost or delayed parcels

If your order hasn't arrived within the expected window, email us at orders@zentiq.cloud with your order number. We'll investigate and either replace the item or issue a refund.